Frequently Asked Question

What is Rhola and what does it do?

It is a service that allows you to buy airtime and data for all networks in Cameroon (CAMTEL, MTN, Orange, Yoomee) with your preferred payment method (Mobile Money, Orange Money, Visa or Mastercards) with no extra charges.

How can I buy airtime or data for myself or someone else using Rhola?

Simply if it's a mobile money transfer, enter the beneficiary’s number, the amount of airtime needed or the bundle you wish to subscribe to, then finally enter the number of the payer (number from which the money will be deducted). If it's a payment by bank transfer, enter the beneficiary’s number.

What payment methods are available and are there any charges or fees?

Our payment methods are: MTN mobile money, Orange money, Visa and Mastercard. There are no charges nor fees.

What networks and countries are supported by Rhola?

Rhola supports all Cameroon networks which are: Orange, MTN, Blue, Yoomee.

How long does it take to receive the airtime or data after making a payment?

A few seconds after payment is validated.

How can I contact Rhola if I have any issues or questions?

How can I access my fidelity points?

By logging into your account using your phone number.

How can I check my balance or transaction history on Rhola?

By logging into your account using your phone number.

How secure is Rhola, and how does it protect my personal and financial information?

We’re relying on payunit to process payments, we do not store card payment details.

How can I cancel or modify a payment on Rhola?

You cannot cancel a payment on Rhola.

What are the benefits of using Rhola over other services?

Rhola has several benefits that make it a preferred choice to other services, even if they offer data recharge in addition to airtime. Here are some of the advantages of using Rhola:
  • Convenience: Rhola offers a simple and easy-to-use platform that allows users to recharge their airtime quickly and easily, without any hassle or complications.
  • Availability: Rhola is available across multiple platforms, including mobile apps, web browsers, making it accessible to a wider audience.
  • Security: Rhola takes the security of its users data and transactions seriously, ensuring that all transactions are encrypted and secure.
  • Rewards: Rhola offers users rewards and incentives for using its service, such as fidelity points.
  • Customer support: Rhola provides excellent customer support, with a dedicated team available to assist users with any issues or queries they may have.

How can I refer a friend or earn rewards on Rhola?

As you’re making airtime and data recharge, you’re earning fidelity points.

How can I give feedback or suggest improvements on Rhola?

How can I find out about the latest offers or promotions on Rhola?

Through SMS campaigns.